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Single-Gas Detectors

Single gas detectors are designed to detect and measure the presence of a specific gas in the surrounding environment. They are commonly used in industries, such as oil and gas, mining, construction, and emergency response, where workers have an increased risk of being exposed to a specific hazardous gas.

 
 
Portacount service portal tool interface
Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Multi-Gas Detectors

Unlike single gas detectors that focus on detecting one specific gas, a multi-gas detector incorporates multiple sensors to monitor the levels of different gases. The most common combination of gases monitored by these detectors include oxygen, carbon monoxide, hydrogen sulfide, and combustible gases like methane.

 
 

PID Detectors

A PID (Photoionization Detector) gas detector is designed to detect and measure volatile organic compounds (VOCs) and other hazardous gases in the surrounding environment. It utilizes a PID sensor that ionizes gas molecules when exposed to ultraviolet light, enabling the detection and measurement of a wide range of gases.

 
 

Connected Systems

These systems incorporate wireless connectivity or communication capabilities to enable real-time monitoring and data transmission. This allows the system to be connected to a central monitoring station or a designated safety team that can remotely monitor a worker’s status and respond promptly in case of an emergency.

 
 

Fixed Gas Detection

Fixed gas detection systems, or fixed gas monitors, are stationary or permanent gas detection systems installed in a specific location to continuously monitor and detect the presence of hazardous gases. Unlike portable gas detectors, which are designed for personal use and are carried by individuals, fixed gas detections systems are permanently installed at predetermined points within a facility or area.

 
 

Gas Detection Tubes

Gas detection tubes, also known as colorimetric tubes or detector tubes, are a type of portable gas detection device used for short-term gas measurement and analysis. They provide a simple and cost-effective method for quickly assessing the presence and concentration of specific gases. 

 
 

Docking Stations

A docking station serves as a central hub for calibration, charging, and maintenance activities. It streamlines the necessary tasks to ensure your gas detector’s accuracy, reliability, and readiness for use, ultimately enhancing the effectiveness of gas detection systems and promoting a safer working environment.

 
 

Calibration Equipment

Calibration equipment for gas detection equipment comprises the necessary tools and devices to verify and adjust the gas detector’s accuracy. It includes calibration gas, regulators, tubing, and adapters, all working together to ensure that the gas detector consistently provides reliable and precise gas measurements.

 
 

Ammonia Safety Days are coming to Alberta!

Ammonia Safety Training Institute in partnership with Concept Controls is excited to be hosting Ammonia Safety Day an informative event, happening across Alberta in April 2024.

Harnesses

Fall protection harnesses are designed to secure a person to a lifeline or anchor point, preventing or arresting falls from height by distributing the force of impact across the body.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Self-Retracting Lifelines

Self-retracting lifelines are a type of fall protection equipment that automatically extend and retract, allowing for ease of movement while providing immediate stopping power in the event of a fall, thus minimizing the risk of injury. They act as a personal deceleration device, often used in tandem with full-body harnesses for comprehensive fall arrest solutions.


Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Body Belts & Accessories

Fall protection body belts are waist-bound safety devices designed for positioning and restraint, which help a worker maintain balance and support to prevent falls at elevated workstations.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Lanyards

Fall protection lanyards are flexible lines of webbing or cable that connect a worker’s harness to an anchor point, featuring shock-absorbing properties to reduce the force on the body if a fall occurs, and are integral to personal fall arrest systems.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Anchorage Connectors

Fall protection anchorage connectors are secure points of attachment for lifelines, lanyards, or deceleration devices that are critical in a fall arrest system, providing a sturdy and reliable link between the worker’s harness and the structure. These connectors are designed to support the tremendous forces exerted during a fall, ensuring worker safety at heights.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Confined Space Systems

Fall Protection, Confined space systems are specialized setups designed to safely lower and retrieve workers from tight, restricted environments where traditional fall arrest gear is not viable, ensuring both fall protection and quick rescue in emergency situations.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Engineered Systems

Innovative Fall Protection Inc. specializes in design, engineering, installation and re-certification of fall protection systems. Using the most advanced technology available our systems meet and exceed all government standards.

 
 

Ammonia Safety Days are coming to Alberta!

Ammonia Safety Training Institute in partnership with Concept Controls is excited to be hosting Ammonia Safety Day an informative event, happening across Alberta in April 2024.

Sound Level Meters

Sound level meters are precision instruments that measure noise levels in the workplace to assess exposure risks and ensure compliance with regulations, helping to protect workers’ hearing by identifying areas where noise control measures are needed.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Noise Dosimeter

A noise dosimeter is a wearable device that measures and records an individual’s exposure to noise over time, providing data to evaluate occupational noise levels and ensure they are within safe limits to prevent hearing loss and comply with workplace health standards.

Hearing Protection Fit Testing

Hearing protection fit testing is used to evaluate the effectiveness of earplugs and earmuffs in an individual’s ear, ensuring the personal protective equipment provides an adequate noise reduction rating to protect against hearing damage in noisy work environments.

Asbestos Monitoring

Asbestos monitoring is essential for safeguarding public health and ensuring compliance with safety regulations. By keeping a close eye on environments where asbestos may be present, we can prevent exposure to its harmful fibers, which are linked to serious diseases like asbestosis and mesothelioma.

 
 

Heat Stress Detection

Heat stress detection is necessary to prevent heat-related illnesses in environments where individuals are exposed to high temperatures. It ensures that workers are not experiencing heat exhaustion or heat stroke, which can be fatal if left unchecked. Timely detection allows for prompt intervention, such as providing hydration and rest periods, which are essential in maintaining the health and productivity of the workforce. 

 
 

Air Sampling Detection

Air sampling is a critical component of industrial hygiene monitoring as it helps to assess the concentration of airborne contaminants that workers may be exposed to in the workplace. By collecting air samples and analyzing them for toxins, particulates, or vapors, industrial hygienists can determine whether these substances are within safe exposure limits. This proactive approach is essential for ensuring worker safety, preventing occupational diseases, and ensuring compliance with health and safety regulations.

 
 

SKC Product Guide

Concept Controls provides an easy-to-use online tool that makes it effortless to find what you need. Search by chemical hazard, CAS number, method number, or catalog number. You can also browse chemical hazards by first letter; see below. As always, our technical experts are standing by to answer your air sampling questions.

 
 

Ammonia Safety Days are coming to Alberta!

Ammonia Safety Training Institute in partnership with Concept Controls is excited to be hosting Ammonia Safety Day an informative event, happening across Alberta in April 2024.

Air SamplingEnvironmental air sampling is critical for health and safety as it helps in identifying and quantifying pollutants in the air, such as chemicals, dust, and gases. This process is vital for assessing air quality, especially in areas prone to pollution, like industrial sites or urban centers.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Water Sampling

Environmental water sampling is essential for health and safety as it plays a critical role in detecting and analyzing contaminants in water sources. This process helps in identifying pollutants like chemicals, heavy metals, and biological agents that can pose serious health risks.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Soil Sampling

Environmental soil sampling is essential for health and safety because it allows for the detection and analysis of contaminants in soil, such as heavy metals, pesticides, and industrial chemicals. This practice is crucial in assessing the safety of areas for residential, agricultural, or commercial use.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Ammonia Safety Days are coming to Alberta!

Ammonia Safety Training Institute in partnership with Concept Controls is excited to be hosting Ammonia Safety Day an informative event, happening across Alberta in April 2024.

Respiratory Fit Testing

Quantitative fit testing for face masks is vital as it objectively measures the effectiveness of a mask in sealing against the wearer’s face, thus ensuring optimal protection. This testing is crucial, particularly in healthcare and industrial settings, where workers are exposed to hazardous substances or infectious agents. By quantifying the amount of leakage around the mask’s edges, it ensures that the mask fits properly and provides the intended level of respiratory protection.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Half Mask Respirators

Half mask respirators are essential in environments where workers are exposed to airborne contaminants, such as dust, fumes, gases, or vapors that can pose health risks. These respirators cover the nose and mouth and provide protection by filtering out harmful particles or purifying the air through cartridges. They are particularly important in industries like construction, manufacturing, painting, or chemical handling, where the risk of inhaling hazardous substances is high.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Full Face Respirators

Unlike half-mask respirators, full face versions cover the entire face, providing not only respiratory protection but also shielding the eyes and face from harmful exposure. This is particularly important in industries like chemical manufacturing, firefighting, or hazardous material handling, where exposure risks can lead to severe respiratory, eye, or skin damage. Full face respirators offer a higher level of protection compared to half masks, as they have a larger surface area for sealing against the face and generally use more advanced filtration systems.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Air-Purifying Respirators (APRs) and Powered Air-Purifying Respirators (PAPRs)

Air-Purifying Respirators and Powered Air-Purifying Respirators are crucial in environments where workers are exposed to harmful airborne particles, gases, or vapors. APRs, which include half-mask and full-face respirators, use filters or cartridges to purify air from contaminants. They are essential in settings like industrial manufacturing, chemical handling, or healthcare, where air quality can be compromised. PAPRs, on the other hand, use a battery-powered blower to provide positive airflow through a filter, offering a higher level of protection and comfort, especially in environments with higher contaminant levels or for prolonged use.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Supplied Air Respirators

Supplied Air Respirators (SARs) are crucial in situations where the ambient air is not safe to breathe due to the presence of harmful gases, vapors, or particulates, and where the use of air-purifying respirators is inadequate. SARs provide clean air from a source independent of the surrounding environment, such as air tanks or a remote supply. This makes them essential in environments with extremely hazardous conditions or where the air quality is unknown, such as in confined space work, hazardous material handling, or in certain industrial and chemical processes

 
 
Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Self-Contained Breathing Apparatus (SCBA)

SCBAs provide a portable, independent air supply, allowing workers to breathe safely in these extreme conditions. They are essential in industries like petrochemical, firefighting, mining, and waste management, where the risk of inhaling harmful substances is significant.

 
 
Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Ammonia Safety Days are coming to Alberta!

Ammonia Safety Training Institute in partnership with Concept Controls is excited to be hosting Ammonia Safety Day an informative event, happening across Alberta in April 2024.

Chemical

These sophisticated tools are crucial for first responders and military personnel in scenarios like chemical spills, terrorist attacks, or industrial accidents. They provide rapid, accurate detection and identification of dangerous chemicals, enabling timely and effective response measures to mitigate threats and protect public safety.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Biological

In CBRNe applications, biological detection equipment is crucial for identifying and assessing biological threats, such as viruses, bacteria, and toxins. These tools are vital for first responders, military, and public health officials in scenarios like biological attacks, pandemics, or accidental releases. They enable the rapid and accurate detection of biological agents, facilitating immediate containment and treatment measures.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Radiological

In CBRNe applications, radiological detection equipment is employed to identify and measure radioactive substances. This equipment is essential in scenarios like nuclear accidents, radiological spills, or potential terrorist attacks involving radioactive materials. It aids in swiftly detecting and quantifying radiation levels, allowing for the assessment of exposure risks to humans and the environment.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Nuclear

Nuclear detection tools range from handheld devices to sophisticated systems, and are used by first responders, border control, military, and security agencies. They play a crucial role in preventing the unauthorized use of nuclear materials, ensuring compliance with nuclear regulations, and protecting public safety and national security against nuclear threats.

 
 

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.
Solutions

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Ammonia Safety Days are coming to Alberta!

Ammonia Safety Training Institute in partnership with Concept Controls is excited to be hosting Ammonia Safety Day an informative event, happening across Alberta in April 2024.

Privacy Policy

Last updated: Febuary 23, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Platform and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Platform. By using the Platform, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Platform or parts of our Platform.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Concept Controls Inc., Unit 1, 2315-30 Avenue NE, Calgary, AB, T2E 7C7, Canada.For the purpose of the GDPR, the Company is the Data Controller.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Alberta, Canada
  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the Platform such as a computer, a cellphone or a digital tablet.
  • Facebook Fan Page is a public profile named Concept Controls Inc. specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/conceptcontrols/
  • Platform refers to your access and use of our services through our Website, applications, in person, by telephone or otherwise.
  • Personal Data is any information that relates to an identified or identifiable individual.For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Platform , to provide the Platform on behalf of the Company, to perform services related to the Platform or to assist the Company in analyzing how the Platform is used. For the purpose of the GDPR, Service Provider are considered Data Processors.
  • Usage Data refers to data collected automatically, either generated by the use of the Platform or from the Platform infrastructure itself (for example, the duration of a page visit).
  • Website refers to Concept Controls, accessible from https://conceptcontrols.com/
  • You means the individual accessing or using the Platform, or the company, or other legal entity on behalf of which such individual is accessing or using the Platform , as applicable.Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Platform.

COLLECTING AND USING YOUR PERSONAL DATA

TYPES OF DATA COLLECTED

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

PERSONAL DATA

While using Our Platform, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Platform, including to monitor the usage of our Platform.
  • To manage Your Account: to manage Your registration as a user of the Platform. The Personal Data You provide can give You access to different functionalities of the Platform that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Platform.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Platform users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Platform , products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Platform, to advertise on third party websites to You after You visited our Platform, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

RETENTION OF YOUR DATA

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Platform, or We are legally obligated to retain this data for longer time periods.

DISCLOSURE OF YOUR DATA

BUSINESS TRANSACTIONS

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

LAW ENFORCEMENT

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

OTHER LEGAL REQUIREMENTS

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Platform
  • Protect the personal safety of Users of the Platform or the public
  • Protect against legal liability

 

USAGE DATA

Usage Data is collected automatically when using the Platform.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Platform that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Platform by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Platform or when You access the Platform by or through a mobile device.

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies to track the activity on Our Platform and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Platform. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Platform. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Platform may use Cookies.
  • Flash Cookies. Certain features of our Platform may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Platform. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance Cookies
    Type: Persistent Cookies
    Administered by: Third-Party
    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

SECURITY OF YOUR DATA

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

TRANSFER OF YOUR DATA

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Platform in accordance with their Privacy Policies.

ANALYTICS

We may use third-party Service providers to monitor and analyze the use of our Platform.

  • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Platform. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Platform available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

EMAIL MARKETING

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

PAYMENTS

We may provide paid products and/or services within the Platform. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Braintree
Their Privacy Policy can be viewed at https://www.braintreepayments.com/legal/braintree-privacy-policy

USAGE, PERFORMANCE & MISC.

We may use third-party Service Providers to provide better improvement of our Platform.

      • Invisible reCAPTCHA
        We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.The reCAPTCHA service may collect information from You and from Your Device for security purposes.

        The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

BEHAVIORAL REMARKETING

The Company uses remarketing services to advertise to You after You accessed or visited our Platform. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Platform so that We can improve our Platform to reflect Your interests and serve You advertisements that are likely to be of more interest to You.

These third-party vendors collect, store, use, process and transfer information about Your activity on Our Platform in accordance with their Privacy Policies and to enable Us to:

  • Measure and analyze traffic and browsing activity on Our Platform
  • Show advertisements for our products and/or services to You on third-party websites or apps
  • Measure and analyze the performance of Our advertising campaigns

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.

We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Platform with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.

The third-party vendors We use are:

  • Google Ads (AdWords)
    Google Ads (AdWords) remarketing service is provided by Google Inc.

    You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads

    Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

    GDPR PRIVACY

    LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GDPR

    We may process Personal Data under the following conditions:

    • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
    • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
    • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
    • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
    • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
    • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

    In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

      EXERCISING OF YOUR GDPR DATA PROTECTION RIGHTS

      You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

      You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

      YOUR RIGHTS UNDER THE GDPR

      The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

      You have the right under this Privacy Policy, and by law if You are within the EU, to:

        • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
        • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
        • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
        • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
        • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
        • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Platform.

      FACEBOOK FAN PAGE

      DATA CONTROLLER FOR THE FACEBOOK FAN PAGE

      The Company is the Data Controller of Your Personal Data collected while using the Platform. As operator of the Facebook Fan Page https://www.facebook.com/conceptcontrols/, the Company and the operator of the social network Facebook are Joint Controllers.

      The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

      Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

       

      FACEBOOK INSIGHTS

      We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

      For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

      Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

      For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: Facebook privacy explanation

      CHILDREN’S PRIVACY

      Our Platform does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

      If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

      LINKS TO OTHER WEBSITES

      Our Platform may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

      We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

      CHANGES TO THIS PRIVACY POLICY

      We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

      We will let You know via email and/or a prominent notice on Our Platform, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

      You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

      CONTACT US

      If you have any questions about this Privacy Policy, You can contact us: email: marketing@conceptcontrols.com